Within 30 days of receipt of your order any item in original working condition with no visible or otherwise wear and tear, with all if the parts and pieces including packaging and instructions, can be returned for either: a) a refund less the shipping charges.
or
b) a full in-store credit less the shipping charges.
Upon receipt of the item we will inspect and evaluate it to insure it meets our policy. Should the return item not be in keeping with our return policy, at our sole discretion, we will either reduce the amount of the refund to compensate us for any damages or missing pieces, or refuse the refund entirely, and inform you of our decision by email or telephone. Please click on the following webpage for instructions to obtain a Return Authorization Number. We do not give authorizations over the phone. Be sure to send your return via an insured carrier. Fresh 'n' Handy is not responsible for lost returns. Please allow 4 to 6 weeks for returns to be processed. If you do not receive credit for your return within the time frames shown above, please trace your return shipment using the tracking number provided to you by the shipper when you shipped the package. If the tracking information indicates that Fresh 'n' Handy has received the package, please notify
as soon as possible. Be sure to include your order number in your message. Returns without a Return Authorization Number will not be accepted.
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